Your team has been invaluable to us over the years. I know at times we have given you a big ask from our clients, but you and your team have always stepped up to the plate and met if not exceeded all expectations! All of the finer nuances of these custom journeys have also been given such careful forethought, so as to make for a smooth and superior customer experience for our clients from their initial boarding of their flights to their safe return home. I value the relationship we have developed over the years, and the client memories that you have helped to create.
LesConcierges at Fidelity Investments